WordPress Support

WordPress Support Options

We only support WordPress websites. This gives us focus on serving you better. Choosing the right WordPress plugins and following best practice procedures keeps your website running smoothly.

For immediate WordPress Help, please click on the toggle headings below for common help questions and answers.

For personalized WordPress Support please click “Start a New WordPress Support Ticket” button below and fill out the form.

Managing Your Shepherds Loft Maintenance Account

How do I update my billing information?

1. Visit the Shepherds Loft “My Account” page: https://shepherdsloft.com/my-account/
2. Login
3. On the left click “Payment Methods”
4. On the right Click “Add Payment Method”

How to Switch Shepherds Loft Plans?

1. Login by clicking My Account
2. Click on Subscriptions
3. Click the button “Switch Subscriptions”
4. Add a quantity of “1” in the gray box next to the service you want to switch to.
5. Click “Proceed to Checkout”

Start a New Support Request

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